Mercure Hotel Wiesbaden City

ex. Crowne Plaza

Bahnhofstrasse 10-12, Wiesbaden, Germany, 65185show map
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Highlights
8
FabulousBased on  383 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Germany

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Overview

Wiesbaden elegance interpreted in a modern way: our 4 star hotel in the heart of Wiesbaden's city center was renovated in 2017 and, with the timeless furnishings, combined with modern elements, hits the pulse of the times! 235 air-conditioned non-smoking rooms with smart TV's, free Wi-Fi in all areas, modern conference equipment in our six meeting rooms and the hotel's own underground car park are at your disposal. The spa is closed due to renovation until about the end of February 2018.

The ideal starting point for private and business ventures: Casino, Kurhaus, Wilhelmstraße and old town are in an easy walking distance.

Our hotel is very centrally located. It is 200 meters to the city center and 800 meters to Wiesbaden Central Station.

All hotspots of Wiesbaden are in a walking distance.

The staff at the hotel speaks English, German, French, Spanish, Italian, Arabic.

Year renovated:   2017.  Number of floors:   5.  Number of rooms:   235.

Rooms

Comfortably furnished hotel rooms (family room and bridal suite) bestow the visitors a relaxing holiday. There is a bathroom in every room. The bathroom inventory includes a make-up mirror, bathrobe, hairdryer and toiletries. The hotel rooms also have a safe and a desk. To the room inventory belongs an iron and a coffee / tea maker. Furthermore, a telephone, a radio and a Smart TV complete the inventory. The Room offer includes disability-friendly rooms and 4 different room types.

Dining options

Our restaurant offers a comprehensive breakfast buffet every day. It is also possible to book it exclusively for your event. For lunch or dinner, we invite you to our bar or in the summer on our terrace.

We serve fresh seasonal and international cuisine.

Services

The event area with six air-conditioned meeting rooms is available for business events and as well for private festivities for up to 200 guests.

On the ground floor, you will find three newly designed event rooms on a total area of 180m² with modern conference technology, integrated sound system and click share.

The conference foyer on the ground floor is suitable for exhibitions, receptions and invites you to linger.

Further meeting rooms with a view over the rooftops of Wiesbaden, in the classical style with 160m² can be found on the 5th floor.

All rooms have natural light, air conditioning and free WiFi access for all guests.

Leisure

The spa area with pool and gym is closed, for renovations until the end of February 2018.

Our reception team will be happy to advise you on further leisure activities in the city of Wiesbaden.

Additional features

The Mercure Hotel Wiesbaden City was modernized in 2017 and has 235 hotel rooms with air conditioning. A bar, a restaurant, 6 conference rooms and a luggage room are part of the basic equipment. The hotel rooms are accessible with the elevators.

Our services include wake up calls, dry cleaning, shoeshine and laundry service.

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Facilities
Wi-Fi
Parking

EUR 18 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Exercise gym

Swimming pool

Indoor swimming pool

Spa and relaxation

Sauna

Guest Parking

  • Private parking is possible on site at EUR 18 per day.

Sports & Fitness

  • Exercise gym

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Sauna
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Main station WiesbadenMain station Wiesbaden2300 ft
Main station WiesbadenMain station Wiesbaden2300 ft
Rhein-Main-HallRhein-Main-Hall400 ft
LiliencarreeLiliencarree2700 ft
Landesmuseum WiesbadenLandesmuseum Wiesbaden700 ft
Old Town Hall WiesbadenOld Town Hall Wiesbaden1000 ft
New Town Hall WiesbadenNew Town Hall Wiesbaden1000 ft
Hessian ParliamentHessian Parliament1400 ft
Kurhaus WiesbadenKurhaus Wiesbaden2300 ft
Museum WiesbadenMuseum Wiesbaden900 ftFriedrich-Ebert-Allee 2
WilhelmstrasseWilhelmstrasse1400 ft Wiesbaden, HesseGermany
State Theatre and Opera HouseState Theatre and Opera House2200 ft Wiesbaden, HesseGermany
TaunusstrasseTaunusstrasse2200 ft Wiesbaden, HesseGermany
Roman Open-Air MuseumRoman Open-Air Museum2200 ftAm Romertor
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Crowne Plaza - Restaurant ZaffaranoCrowne Plaza - Restaurant Zaffarano100 ftBahnhofstrasse 10-12
Rhein-Main-GrillRhein-Main-Grill300 ftRheinstrasse 27
RossiniRossini400 ftRheinstrasse 26
SushileeciousSushileecious600 ftRheinstrasse 17
Gastwerk-DegenhardtGastwerk-Degenhardt800 ftLuisenplatz 4
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Brita-ArenaBrita-Arena4300 ft
Frauenmuseum WiesbadenFrauenmuseum Wiesbaden2.7 mi
KurhausKurhaus2600 ftKurhausplatz 1, Wiesbaden
Russisch-Orthodoxe Kirche (auch : Griechische Kapelle)Russisch-Orthodoxe Kirche (auch : Griechische Kapelle)1.4 miNeroberg
Griechische KapelleGriechische Kapelle1.4 miNeroberg, Wiesbaden
Schloss FreudenbergSchloss Freudenberg2.9 miFreudenbergstrasse
Romisch-Germanisches ZentralmuseumRomisch-Germanisches Zentralmuseum5.2 miErnst-Ludwig-Platz 2
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Getting around
Airports
Air Base (WIE)4.2 mi
Train
Main station Wiesbaden2700 ft
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Reviews
8.2
FabulousBased on  383  reviews

Rating by category:

10.0
Location
10.0
Rooms
8.0
Service
10.0
Dining
  • 7.8
    Fabulous

    Convenience to city centre, clean, friendly staff, pool facility, restaurant staff and breakfast food selection. Stayed here because I had used other Crown Plaza Hotels.

    Room located in smoking section,which I stated I was unhappy about on arrival. No effort made to change location during stay. TV old and dated. Not enough tea bags left for double room. Limited evening menu in food bar.

  • 6.6
    Good

    Central Location, nice clean room. Modern hotel with nice facilites and god value

    Had to pay extra 20% for a car park

  • 8.2
    Fabulous

    I enjoyed my stay and the Staff were very helpful. Breakfast was excellent and the bar staff in the evening very pleasant.

  • 5.4
    Guest rating

    Old fashioned and worn out room, furniture and bath room

  • 5.4
    Guest rating

    I really don't know who gave them 4 stars! It is a 2 or maybe 3 star

  • 9.2
    Superb

    The staff was very helpful. The room was clean and comfortable and fully equipped. Excellent location.

    I was disappointed that the charge for daily internet use and parking was so high. Also, the hotel, unlike many others, has no free wifi in the lobby or lounge area. This would be a very nice addition to the services provided

  • 7.4
    Very good

    Great room, delicious room service dinner, comfortable bed, quiet

    Quite fancied some wine with room service dinner, but only full bottles available. Good to have glass or half bottles, especially for solo traveller.

  • 10.0
    Exclusive

    Very comfortable beds and room. Clean/nice simple design/nice extras

    Nothing

  • 8.0
    Fabulous

    Very good breakfast.

    Room faced the main street, although we requested a quiet room on booking. Staff needs to be more careful when assigning rooms.

  • 7.0
    Very good

    1. Very close to the town so it was an easy walk into Weisbaden which is an extremely nice town, lots of shops, cafes and beautiful architecture. 2. Easy to find and get to from the major road systems. 3. Bar staff and surroundings were extremely pleasant. 4. The breakfast was sublime. 5. The sauna was extremely welcoming after a long drive.

    1. The family room was just a twin room with the word "family" added at time of booking in my opinion. 2. When you book a family room on the internet and it asks you to input the ages of your children you would then expect the hotel to cater for your children as well as the adults. On arrival we only had 2 towels in the room (not 4 as a family of 4 would require) and we were also asked to pay for the children at breakfast, yet when I booked for a family of 4 the price stated that it included breakfast? 3. The duvets on the beds are for single beds only. We had to order an extra duvet for the children so that they could have one each on the twin bed. I only wished I had ordered a 2nd for myself and the wife as it just wasn't big enough for 2. 4. The details of the hotel and information pack where stuffed into the crevice at the top of the mini bar which we found by chance late in the evening. It should have been on display on arrival. 5. Wifi is limited to 2 devices per booking. Again with a family of 4 and 2 children who live for their Iphones/Ipads and then myself and my wife on Iphone it is hard to keep everyone happy. When I explained the situation to the reception desk they stated that it was 2 devices only. Again back to point 1, if I book and pay for a family of 4 I expect to receive for a family of 4. Even if you pay to upgrade to the higher bandwidth again still limited. This is crazy!!

  • 8.8
    Superb

    Location,facilities,large spaces in the rooms and public areas.

    The reception staff was rude and did not respect the prices of the reservations with Booked.net.

  • 8.2
    Fabulous

    We were in Wiesbaden because of a business fair downtown Frankfort. And we appreciate the quietness at night and the breakfast which is excellent. The staff was efficient : they respond to my request (2 beds and a quiet zone). The hotel and the bar are spacious and pleasant in general.

    The restaurant is not very good. Too bad because very convenient when you are tired after a fair journey.

  • 6.2
    Good

    the breakfast is good.

    Internet was so slow and it wasn't free of charge (anywhere in German)The price for the room was high, and I have to pay also for the breakfast, for internet, for parking.But I haven't any choice. There was only this hotel available. Only one was good - the place.

  • 5.8
    Guest rating

    Location

    bad smell/ wifi low speed

  • 7.4
    Very good

    We only booked the standard room and it was adequate as we were only staying one night. Had everything you needed but the room was small. Very close to everything and great walking around with good eateries close by. Breakfast was a huge selection and very good.

    The pillows and they were bad. 4 hard high rubber pillows. I couldn't believe it and no alternative. So check them and see if you can change anywhere. It was gone mid night when we found this out so I just put up with a very bad night.

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Highlights
8
FabulousBased on  383 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Germany

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Air Base (WIE)4.2 mi
Train
Main station Wiesbaden2700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
0Guests / room
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